Invoices and payment history live under Settings → Billing → Billing history.
Invoices
Each billing period produces an invoice covering your capacity commitment (slots) and any credit top-ups purchased in that period.
Model usage under BYOK does not appear here — that is billed by your provider directly to you. Only credits bought through Coroid show up.
Invoices are downloadable and include the organization details used for tax purposes. Correct those before an invoice is issued rather than after, since a reissue is slower than an edit.
Payment methods
Payment methods are managed through the billing portal, reached from the billing settings. Card details are held by the payment processor, never by Coroid.
Keep a second method on file if an interruption would be disruptive. A single expiring card is the most common cause of avoidable service interruption.
When a payment fails
A failed payment does not delete anything. The sequence is:
- The payment is retried.
- You are notified.
- If it continues to fail, new work stops starting.
Projects, tasks, history, settings and repository connections are all preserved. Updating the payment method resumes normal operation.
Changing plan
Upgrades take effect immediately so the added capacity is usable straight away. Downgrades take effect at the end of the current period, so you keep what you have paid for.
Downgrading below your current usage — fewer slots than you are running, or the free plan's single-project limit — requires reducing usage first. Coroid will not silently discard projects or work to fit a smaller plan.
Cancelling
Cancellation stops future billing at the end of the period. Your data remains subject to your organization's retention settings — see Data retention.
Export anything you want to keep before cancelling. Settings can be exported as a portable bundle — see Export and import settings.